Margi Biggs: Managing Director
Margi is passionate about delivering outstanding service to our clients. She loves designing out-of-the-ordinary itineraries and events. In the past she was a Cordon Blue Cook, Art Teacher, Secretary General of the South African Junior Chamber of Commerce, Guest House Owner, Lecturer in Tourism at Cape Town University of Technology. She started Specialized Tours & Events in 1990 and is a hands-on Managing Director. She is the founder of StreetSmart, a charity which raises funds for street children in South Africa. She has twice walked the Camino Santiago.
Values
OUR COMMITMENT TO YOU:
- RELIABILITY
The ability to perform our service consistently, accurately, dependably and timeously.
- RESPONSIVENESS
Prompt service and a willingness to assist – Immediate acknowledgement of the brief and usually 24 hours.
- COMPETENCE
The right skills and knowledge to do the job.
- ACCESS
Being contactable and approachable.
- COMMUNICATION
Listening to you and keeping you informed.
- CREDIBILITY
Trustworthiness, honesty and a good reputation.
- SECURITY
Financial stability, confidentiality, freedom from risk and doubt.
- UNDERSTANDING
Of your needs and challenges.